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                                            AFTER HOURS EMERGENCY WATER/SEWER UTILITY CALLS, CALL (850) 233-5050

PRECAUTIONARY BOIL WATER NOTICE: Affected areas: Eagle Drive, both sides of the road. On Monday, December 4th, water service on Eagle Drive will be interrupted from 11 P.M. until 6 A.M. Tuesday, December 5th. A precautionary Boil Water Notice will be put into effect for this area starting at 6 A.M. December 5th until further notice due to the temporary loss of pressure. You may experience discolored water approximately 24 hours after your water has been restored. As a precaution, we advise all water used for drinking or cooking be boiled and a rolling boil of one minute is sufficient. As an alternative, bottled water may be used. Pending satisfactory lab results, the City expects to release the Boil Water Notice on December 7, 2017.

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Utility Billing

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Welcome to the City of Panama City Beach's Online Payment Site for Utility Bills

You will now have more access to your Utility account with our new site. In addition to making a payment, you can view your payment and billing history, as well as consumption history. If you require assistance, please call Customer Service at (850)233-5100, Water Department.

To begin using this new service:

  • You must have an email
  • You must register and sign in
  • Find your account number on your utility bill; it must be entered exactly as it appears on your bill (example: 12345-6789)
  • You will be able to create your own PIN number; it must have between 3 and 10 characters and contain any combination of letters and numbers (please remember, it is case sensitive)
  • After creating your PIN number, you will receive an email. When you open the email, click on the link provided to complete your registration
  • Once you are registered and your account has been enabled, the registration process is complete and you can sign on and use your own PIN

Note: We do not charge for credit card payments

UTILITY BILLING WEBSITE: Click to Pay Bills Online