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                                            AFTER HOURS EMERGENCY WATER/SEWER UTILITY CALLS, CALL (850) 233-5050

PRECAUTIONARY BOIL WATER NOTICE: Affected areas: Eagle Drive, both sides of the road. On Monday, December 4th, water service on Eagle Drive will be interrupted from 11 P.M. until 6 A.M. Tuesday, December 5th. A precautionary Boil Water Notice will be put into effect for this area starting at 6 A.M. December 5th until further notice due to the temporary loss of pressure. You may experience discolored water approximately 24 hours after your water has been restored. As a precaution, we advise all water used for drinking or cooking be boiled and a rolling boil of one minute is sufficient. As an alternative, bottled water may be used. Pending satisfactory lab results, the City expects to release the Boil Water Notice on December 7, 2017.

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Utility Billing/Customer Service

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CUSTOMER SERVICE

The City of Panama City Beach provides water, wastewater and reclaimed irrigation water services to residences and businesses in the City and unincorporated areas of Bay County between the Hathaway Bridge, West Bay Bridge, and Phillips Inlet Bridge. The City delivers drinking water to a service population of approximately 20,000 residential and  commercial buildings.

SERVICE AREA MAP_MS_REV2014-5 (3) for water

Our mission is to provide our customer superior drinking water, reclaimed water and utility support services. 

CONTACT INFORMATION 

If you wish to start, stop or transfer service, or have questions about the City's utility services, meter readings, billings or payments, and reclaimed water service, please stop by the Public Works Department Office located at 110 S. Arnold Road Panama City Beach, Florida or contact us at 850-233-5100, during our normal business hours, 8:00 a.m. to 4:00 p.m., Monday through Friday. 

 

COMING SOON: Annual Water Quality Report - Starting July 1, 2015 you will be able to view the City of Panama City Beach annual water quality report on-line here.  This report contains important information about the source and quality of your drinking water.

If you visit the water quality link before July 1, 2015 you will be viewing last year's report.